Taskiron Terms of Service

The web pages available at Taskiron.com and all linked pages (“Site”), are owned and operated by Taskiron. (“Taskiron”) and is accessed by you under the Terms of Use described below (“Terms”).

Please read these terms carefully before using the services. By accessing the site, viewing any content or using any services available on the site (as each is defined below) you are agreeing to be bound by these terms, which together with our Privacy policy, governs our relationship with you in relation to the site. If you disagree with any part of the terms then you may not access the site.

The Site is an online service that offers email based support to operators of websites running on WordPress. Services include but are not limited to, any service and/or content Taskiron makes available to or performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the Services.

Your access to and use of the Site may be interrupted from time to time as a result of updating, maintenance or repair of the Site or any other reason within or outside the control of Taskiron. Taskiron reserves the right to amend, suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice.

As a condition to using Services, you are required to manage your maintenance and tickets through email or via our request system that Taskiron has in place. Registering with Taskiron means you agree to abide by the process that Taskiron has in place to manage tickets, maintenance, etc.

Don't reveal your WordPress Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify Taskiron of any security breach of your Account. Taskiron shall not be responsible for any losses arising out of the unauthorized use of your Account. You are responsible for maintaining the confidentiality of your password and are solely responsible for all activities resulting from the use of your password and conducted through email.

Services are available only to legal entities and to individuals who are at least 18 years old.

The term “you” or “your” as used herein shall at all times include the individual or legal entity which has subscribed to the Taskiron Services hereunder, including but not limited to any and all persons and/or legal entities with which it is affiliated and/or associated, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns.

You agree that you will pay for the Services and that Taskiron may charge your payment method for any services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. You are responsible for the timely payment of all fees and for providing Taskiron with a valid payment method for payment of all fees.

Your total price will include the price of the product but expressly excludes any applicable taxes; such service tax is based on the bill-to address and the applicable tax rate in effect at the time you use the Services. We will charge tax only in such jurisdictions where the Services are taxable.

Prices for the Services may change at any time at Taskiron’s sole and exclusive discretion. The Services do not provide price protection or refunds in the event of a price reduction or promotional offering.

You agree that the Service may include security technology that limits your use and that you shall use the Service in compliance with the applicable usage rules established by Taskiron and its licensors (“Usage Rules”), and that any other use may constitute a copyright infringement. Taskiron reserves the right to modify the Usage Rules at any time. You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security technology related to such Usage Rules for any reason—or to attempt or assist another person to do so. Usage Rules may be controlled and monitored by Taskiron for compliance purposes, and Taskiron reserves the right to enforce the Usage Rules without notice to you. You agree not to access the Service by any means other than through software that is acceptable to Taskiron. You shall not access or attempt to access an account that you are not authorized to access. Violations of system or network security may result in civil or criminal liability.

You hereby expressly and irrevocably release and forever discharge Taskiron, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Site and the Services.

You hereby agree to indemnify and hold harmless Taskiron, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees, relating to, resulting from or arising out of, in whole or in part (i) any breach of these Terms, whether or not deemed to be material or immaterial; (ii) the use of or reliance upon the Services, by you or any person acting on your behalf or using your account or Taskiron Username and password; or (iii) any material or immaterial violation of any rights, title or interests of any third party.

In no event shall Taskiron be liable to You under any legal or equitable theory, including but not limited to contract, tort, strict liability, negligence, common law or with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. You understand that your sole remedy for any damages you allege have been sustained as a result of the Services is to cancel your subscription.

Taskiron, and their licensees, affiliates, and licensors make no warranties, express or implied, with respect to the services, including, without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. Your sole remedy, and our sole liability, shall be your ability to terminate the service effective upon receipt by Taskiron of your written notice of termination, to the fullest extent allowed by applicable law.

Taskiron, Taskiron.com and other Taskiron graphics, logos, designs, page headers, button icons, scripts, service names and any other intellectual property are the sole and exclusive intellectual property of Taskiron. Taskiron’s intellectual property may not be used in connection with any product or service without the prior written consent of Taskiron. Notwithstanding the foregoing, the images and icons available in the Taskiron Press Kit may used by partners and approved third party sites in connection with providing appropriate links to the Taskiron Site.

Support must be requested through the proper channels to be received and responded to in a reasonable amount of time. The proper channel is via email at requests@Taskiron.com.

Each request is subject to further analysis from the development team regarding it’s feasibility. The effort required for development is exclusively determined by the Taskiron management. For work outside of the scope of the Taskiron development agreement, Taskiron management may provide alternative solutions to the client including referral to the Taskiron partner network.

Taskiron provides provides no guarantee either express or implied on the timeframe of when a support request can or will be resolved.

Your requests are subject to approval by Taskiron management or by its assigned agent.

Requests should fall within the following categories.

• UI troubleshooting (HTML, CSS, Javascript)
• Styling elements with CSS
• Content population & image manipulation
• Optimization of CSS, Javascript and Images
• Theme/plugin/WordPress updates
• Plugin configuration
• Help with new pages and page templates

If you are unsure about the whether or not a request meets these criteria, submit it as a ticket to our support system and we will either accept the ticket or deny the ticket based on managerial approval.

Examples of requests which shall not meet Taskiron management approval for support:

• HTML Email Templates
• Any design related work
• Custom plugin development
• Custom theme development
• Search marketing/SEO
• Server DNS Management
• Phone support and consulting
• External services
• Any fix deemed out of scope by Taskiron management

Certain services available may include materials from third parties. Taskiron may provide links to third-party websites as a convenience to you. You agree that Taskiron is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that Taskiron is not in any way responsible for any such use by you.

The term "unlimited" is subject to a reasonable use clause. The definition of reasonable use is determined by Taskiron management, at its sole and exclusive discretion. Customers deemed to be abusing the Taskiron service will be contacted by the Taskiron management. Taskiron management retains the sole and absolute discretion to suspend service to you if we deem necessary.

Taskiron shall not solicit or contact any user, account, or related parties on the sites Taskiron is given access to for services rendered except for the Taskiron account holder(s). This means, if you are using Taskiron to get work done for clients you manage Taskiron will not contact or approach your clients.

Cancellation can occur at anytime. You are never required to stay with us – in fact, we’d prefer you have the option to leave if you are unhappy with our service and give us feedback on how we can serve you better.

Taskiron may terminate or suspend any and all Services and/or your Taskiron account immediately, without prior notice or liability, for any reason whatsoever, or for no reason, including without limitation if you breach the Terms. Upon termination of your account, your right to use the Services will immediately cease. If you wish to terminate your Taskiron account, you must Contact us with your termination request. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

You can contact us through email or our live chat system to issue a termination request.

Taskiron reserves the right, at its sole discretion, to modify or replace the terms at any time. You shall be responsible for reviewing and becoming familiar with any such modifications. Using any service or viewing any content following notification of a material change to the terms shall constitute your acceptance of the Terms as modified.